Shipping policy

Australian Order Shipping

Free Standard Shipping Australia Wide on all RETAIL orders OVER $200.00

Free Shipping Orders are sent using Australia Post Standard eParcel service with Australia Post Parcel Tracking. Please note option for $2.00 Australia Post Parcel Protection covering $200.00 worth of product insurance.

$15.00 Australia Wide Shipping for orders UNDER $200*

$15.00 (inc GST) flat fee per order under $250 via Australia Post Standard eParcel service with Australia Post Parcel Tracking. Please note option for $2.00 Australia Post Parcel Protection covering $200.00 worth of product insurance.

Oversized & Bulky Items

The above shipping rates apply to standard-sized parcels only.

Please note that some oversized or bulky items, including but not limited to water cans, wide-brim hats, and other large products, may incur additional shipping charges due to their size and packaging requirements. Where applicable, shipping costs for these items will be calculated at checkout or confirmed prior to dispatch.

Order Despatch

All orders are shipped Monday to Friday, excluding National and QLD public holidays. Orders will be dispatched the next business day after they are placed.

Parcel Tracking

All orders have Australia Post eParcel Tracking. As your parcel is processed through Australia Post you will be emailed tracking links via the Australia Post tracking system please use the link https://auspost.com.au/track 

Monitor the tracking advice to know when to expect your delivery.

Initial delivery times are estimates and dependent on our third-party suppliers, Australia Post. They are updated during transit and can be monitored through the tracking link emailed to you at the time of dispatch. Factors outside of our control include but are not limited to weather and unforeseeable circumstances – may cause delays to expected delivery times.